Privacy policy

Last updated: April 5, 2026

This Privacy Policy describes how LankanLoop (“we,” “us,” or “our”) handles information when you use our website and related services (collectively, the “Service”). By using the Service, you agree to this policy and our Terms of use. If you do not agree, please do not use the Service.

1. Information we collect

  • Account information. If you create an account, we collect information you provide (such as name, email address, and profile details) and identifiers assigned by our authentication provider.
  • Content you submit. When you submit a business listing, event, deal, review, news contribution, or other content, we store that content and related metadata (for example, descriptions, locations, images or links you provide).
  • Newsletter and communications. If you sign up for our newsletter or similar emails, we collect your email address and related preferences.
  • Usage and technical data. We may collect IP address, device and browser type, general location derived from IP, pages viewed, and timestamps. We may use cookies and similar technologies as described below.
  • Optional assistant chat. If you use an on-site assistant feature, your messages may be processed by an AI service to generate responses. Do not submit sensitive personal information in chat.

2. How we use information

We use information to:

  • Operate, secure, and improve the Service;
  • Create and manage accounts, authenticate users, and send service-related messages;
  • Review, publish, or moderate community listings, events, deals, reviews, and other submissions;
  • Send newsletters or marketing emails when you have opted in (you can unsubscribe using the link in those emails);
  • Analyze usage in aggregate to understand how the Service is used;
  • Comply with law, enforce our Terms of Use, and protect rights and safety.

3. How we share information

We may share information as follows:

  • Service providers. We use vendors to host the Service, store data, send email, authenticate users, analyze traffic, run feature flags, and (if enabled) process assistant chat. These providers process information on our behalf under contractual safeguards.
  • Public content. Listings, events, deals, and similar submissions may be displayed publicly on the Service and in search results.
  • Legal and safety. We may disclose information if required by law, legal process, or government request, or to protect users, the public, or our operations.
  • Business transfers. Information may be transferred as part of a merger, acquisition, or sale of assets, subject to appropriate notices where required.

4. Third-party services

The Service relies on third-party platforms (for example, hosting, database and authentication, email delivery, analytics, maps or embeds, and optional AI features). Those providers have their own privacy policies. Where sign-in is offered through a third party (such as Google), that provider’s terms and privacy policy also apply to the authentication flow.

5. Cookies and analytics

We and our vendors may use cookies, local storage, and similar technologies for session management, preferences (such as theme), security, and analytics. You can control cookies through your browser settings; disabling cookies may limit certain features.

6. Data retention

We retain information for as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. Public content may remain visible until removed or the Service changes.

7. Security

We use reasonable administrative, technical, and organizational measures to protect information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

8. Children

The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us so we can delete it.

9. Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, or export certain personal information, or to object to or restrict certain processing. You may also unsubscribe from marketing emails via the link in those messages. To exercise other rights, contact us as described below. We may need to verify your request.

10. International users

If you access the Service from outside the United States, your information may be processed in the United States or other countries where we or our vendors operate, which may have different data protection laws than your jurisdiction.

11. Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the “Last updated” date. Material changes may be communicated through the Service or by email where appropriate.

12. Contact

For privacy questions, reach out through any contact method we publish on this website (for example, on our About page or newsletter channels).

Website: https://sri-lankan-connect-app.vercel.app